DUN'S 100 - 2016

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Financial Services
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2016 | DUN’S 100 DUN’S 100 | 2016
DUN’S 100 | 2016 2016 | DUN’S 100
3 Commercial Banks
RANK
Mizrahi Tefahot Bank Ltd.
Mizrahi-Tefahot Bank is one of Israel’s
four largest banks. The Bank offers
its private and commercial banking
customers in Israel and around the world, an
extensive range of financial products and ser-
vices at the highest professional level. Themix of
commercial andmortgage activities, provided by
“Tefahot”, Israel’s No. 1mortgage brand, enables
Bank customers to benefit from attractive mort-
gages, a wide range of financial products and
services and the affinity between them.
The Mizrahi Tefahot Group operates more than
175 branches and business centers in Israel
and around the world, through which it offers a
broad spectrum of banking products and finan-
cial services that provide a comprehensive range
of solutions to its customers’ changing needs and
special characteristics. In addition to its branch
operations, the Bank offers sophisticated and
advanced direct banking services via the internet,
telephone, or cell phone.
Standard & Poor’s Ma’alot, The Israel Credit Rat-
ing Company, has rated the Bank’s obligations
at AAA.
Eldad Fresher serves as CEO and Moshe Vidman
serves as Chairman of the Board of Directors.
Retail Dominance
Mizrahi Tefahot provides “comprehensive ser-
vice” at the highest level possible to the house-
hold and private customer sectors, offering a
range of unique products and services, enabling
them tomanage their financial affairs simply and
cost-effectively. These services include advanced
account management services with attractive
commission rates, loan facilities at advanta-
geous interest rates, various mortgages, loans
for any purpose, and a broad variety of rewarding
investment options. The Bank provides high net
worth individuals with personal and professional
services, which are tailored to meet their own
particular requirements.
Mizrahi Tefahot “Hybrid Banking”
Mizrahi Tefahot is noted for its unique basket of
products and services that provide added value
to customers. The Bank’s “Hybrid” Banking” is
an innovative and exclusive service concept that
offers the ultimate combination between services
offered by personal bankers and digital banking.
Only customers of Mizrahi-Tefahot can directly
contact their personal banker, using a variety of
digital channels, withmaximumavailability, dur-
ing extended working hours and from anywhere
in the world.
Mortgage Leader
Mizrahi-Tefahot is a mortgage lender in Israel,
through “Tefahot” the largest and leading mort-
gage brand in Israel, with amarket share of about
35% of the domestic market. The mix between
commercial-retail activities and mortgage activi-
ties creates a “positive link” between checking
accounts andmortgage loans, enabling custom-
ers of the Bank to utilize unique products and ser-
vices that are a direct result of the link between
these two activities.
Control of Bank Yahav
The Mizrahi-Tefahot Group includes Bank Yahav,
of which the Bankhas a 50%holding. BankYahav
was for many years a niche bank serving govern-
ment and public sector employees. The Bank
now offers banking services to all retail custom-
ers. As part of the cooperation within the group,
“Tefahot” mortgage desks operate in the main
branches of Bank Yahav.
Corporate Banking and Trading Rooms
Mizrahi-Tefahot provides a wide range of products
and services to the corporate sector. The Corpo-
rate Division and the Regional Business Centers
located throughout the country, offer corporate
and business customers personal and profes-
sional services, tailored to each corporation or
business needs according to size and nature.
Mizrahi Tefahot operates a sophisticated and
advanced trading room and offers its private
and business customers a wide range of foreign
currency, financial instruments and capital mar-
kets operations, activities where the Bank has a
market share much larger than its relative size.
International Presence
The Bankhas subsidiaries inSwitzerland and the
Netherlands, and branches and representative
offices in the UK, the US, Germany, Mexico and
Uruguay. Mizrahi-Tefahot is the first Israeli bank
to link its Israeli and global foreign trading rooms
into one synchronized floor.
Investment and Pension Advisory Services
The professional investment advisors of Mizrahi-
Tefahot provide personal advisory services to suit
the customer’s specific needs. In addition, the
Bankprovides objective, advanced pension advi-
sory services to both self-employed and salaried
employees.
Community Involvement
As a community orientated business, Mizrahi-
Tefahot is deeply committed to contributing to the
community. The Bank has taken a strategic deci-
sion to shift from a policy of donations to active
social involvement. Currently, themajority of the
Bank’s branches and head office units actively
cooperate with associations and organizations
that work with children having special needs.
Historical Background
Mizrahi Bank Ltd. (today Mizrahi Tefahot Bank
Ltd.) was established in 1923 by the World Miz-
rahi Movement. In 1963, the Bank went public
and its shares began trading on the Tel AvivStock
Exchange. In 1995, a privatization process began,
under which the Wertheim and Ofer Groups ac-
quired 26.0%of the shares. In 1997, the Groups
increased their Bank holdings. As of December
2015, the two groups held 44% of the Bank’s
shares, with the remainder of the shares being
held by the public.
Esta b l i s h e d
1923
L i n e o f B u s i ness
Commercial banking,
providing an extensive
range of banking services,
mortgage leader
Eldad Fresher
CEO
Moshe Vidman
Chairman
Mizrahi Tefahot hybrid banking is providing
customers with a unique service package,
combining the branch team together
with a dedicated “Personal Banker”.
7 Jabotinsky St., Ramat Gan 5252007
Tel: 972-3-7559207
Fax: 972-3-7559913
350
300
250
200
150
100
50
0
2011 2012 2013 2014 2015
Profit
($ million)
291
281
273
288
302