High-Tech & Technology
High-Tech & Technology -
DUN’S
100
|
2016/17
40
High-Tech & Technology Companies
11
1
Software Development
RANK
Amdocs
A
mdocs is the market leader in customer
experience software solutions and ser-
vices for the world’s largest communi-
cations, cable, entertainment and media service
providers. For more than 30 years, Amdocs solu-
tions, which include BSS, OSS, network control,
optimization and network functions virtualization,
coupled with professional and managed services,
have accelerated business value for its customers
by simplifying business complexity, reducing costs
and delivering a world-class customer experience.
The Amdocs portfolio enables service providers to
capture the world of digital immediacy by operating
across digital dimensions to engage customers
with personalized, omni-channel experiences; cre-
ating a diversified business to capture new revenue
streams; becoming data empowered tomake busi-
ness and operational decisions based on insight-
based and predictive analytics; and achieving
service agility to accelerate the fast rollout of new
technologies and hybrid network services.
Amdocs Group
Amdocs and its 25,000 employees serve custom-
ers in over 90 countries. Listed on the NASDAQ
Global Select Market, Amdocs had revenue of $3.7
billion in fiscal 2016. A global business, Amdocs
has a number of support and development centers
located worldwide, including in Brazil, Canada,
Cyprus, India, Ireland, Israel and the USA.
Amdocs in Israel
In Israel, Amdocs Israel’s main campus is in
Ra’anana, and is the Amdocs group’s main center
for research and development. The Ra’anana cam-
pus also hosts an AT&T Foundry innovation center
and aSingtel Innovation Center, inwhich local start-
ups develop and fast-track in-novative ideas with
these world-leading service providers. Other Israel
centers include the Negev Development Center in
Sderot, the Galilee Operation Center in Nazareth,
a managed services hub for our European, Middle
East and African customers, and Amdocs Haifa.
Over 4,700 software and information technology
professionals are based in Israel.
Customers
Amdocs customers include some of the largest
communications companies in the world, includ-
ing AT&T, Bell Canada, Deutsche Telekom, Singtel,
Sprint, Telefonica and Vodafone, as well as cable
and satellite providers, including Alitce USA, Com-
cast and J:COMand directory publishers and other
providers of media services.
Products and Services
Amdocs develops, implements andmanages soft-
ware and services associated with business sup-
port systems (BSS), operational support systems
(OSS) and network operations to enable service
providers to efficiently and cost-effectively intro-
duce new products and services, process orders,
monetize data and support new business models
and generally enhance their understanding of their
customers. Amdocs software solutions support
the full span of the customer relationship: revenue
and customer management, operations support,
network control, optimization and functions virtu-
alization, digital lifestyle services, big data analyt-
ics and mobile financial services. Amdocs offers
a comprehensive line of services designed to ad-
dress every stage of a service provider’s lifecycle,
from vision creation and initial strategy through
transformation and implementation to operations.
These services include strategic business con-
sulting, systems integration and transformation,
managed services and testing. The acquisition of
three technology leaders in the digital space an-
nounced in September 2016 - Vindicia in Silicon
Valley, Brite:Bill in Dublin and Pontis in Tel Aviv,
alongside Amdocs’ existing platforms which in-
clude multi-channel, digital care and commerce,
customer management and big data analytics so-
lutions, position Amdocs as the market leader to
help communication and media providers in their
digital transformation journey.
Award-Winning Company
Over the past year, Amdocs won a number of
awards, including:
• Frost &Sullivan’s Asia/Pacific TelecomOSS/BSS
Vendor of the Year
•Stratecast Partner’s Latin AmericanMobile Finan-
cial Services Company of the Year award
• TelecomAsia’s Readers’ Choice award for Analyt-
ics Innovation, with Amdocs Big Data Analytics
• Leading Lights’ award for Most Innovative NFV
Product Strategy
• Pipeline’s Innovation award for Innovations in
Managed Services
• TMC Communications Solutions’ Product of the
Year award with the Amdocs Omni-Channel Experi-
ence solution
• Leader in Integrated Revenue and Customer Man-
agement (Gartner)
• Leader in Operations Support Systems (Gartner)
• #1 in Global Rating and Charging and other Core
Billing market share (Stratecast Partners)
• #1 in Global RevenueManagement market share
(Analysys Mason)
• #1 in Convergent Billing market share (Analysys
Mason)
• #1 in Order Management market share (Analysys
Mason)
• #1 in Customer Care market share (Analysys
Mason)
• #1 in Subscriber Management market share
(Analysys Mason)
Corporate Social Responsibility
At Amdocs, we believe it is our responsibility to
work towards achieving sustainability in all that
we do, and we place a particular focus on people–
our employees and the communities we live and
work in. In financial year 2016, 4,000 Amdocs em-
ployees around the world donated over 25,000
volunteering hours to help more than 44,000
children and youth globally. The growing use of
Information and Communication Technology (ICT)
products and services across the globe provides
us with significant opportunity to address some
of the world’s toughest environmental and social
challenges. These solutions range from enabling
greenhouse gas reductions and supply chain ef-
ficiencies, to providing access to essential services
such as banking and healthcare. At Amdocs, we
aim to achieve excellence in every aspect of our
operations. Our mission is to reduce our impact on
the environment, provide safe and secure working
conditions to our employees and within our supply
chain, and maintain the highest ethical standards
of business conduct.
Esta b l i s h e d
1982
L i n e o f B u s i n ess
Customer experience software solutions
and services for communications, cable,
entertainment and media service providers
Amdocs Israel: 8 Hapnina St., Ra’anana
Tel:
972-9-776 2222
Fax:
972-9-776 2823
www.amdocs.com